Returns + Exchanges
KB SWIM wants all of our babes to be 100% happy with their purchases! We will allow you to exchange or return your garment within 30 days of receiving it.
What is your return and exchange policy?
All items being returned must be purchased from shopkbswim.com and have all tags are attached, unworn, unwashed, and original liners in place. All items marked final sale are not eligible for a refund or exchange! If you are just exchanging an item it can only be for a different size or color, we do not accept exchanges for different styles.
How do I start the return or exchange?
If you are a United States based customer you can start the return process here:
How do I send my return or exchange (International)?
We currently are unable to do return shipping labels for international orders. If you need to return or exchange your items please package up the item/items you are returning and make sure all tags are attached, the item/items are unworn, unwashed and have the original liners in place. Take your package to your preferred local post office and send back to the address below:
4563 Holly Tree Rd
Wilmington NC 28412
What if I do not have the original packaging the order came in?
Don't worry about it! Just make sure you followed all of the other steps, have the original tags and liner and you can send back in your own packaging.
When can I expect to receive my refund?
You can expect your refund with 5-10 days after we receive the returned package.
ALL ITEMS ON SALE MORE THAN 30% OFF ARE FINAL SALE! No exceptions! Only FULL PRICED items OR items purchased with a discount 30% or less are allowed refunds or exchanges.
For further questions please email: firstname.lastname@example.org